HairRoom, Try-on AI Hairstyle
HairRoom

Refund Policy

Last updated: March 16, 2026

1. Overview

Thank you for using Nivra Brush Studio. This policy explains when refunds may be issued for subscriptions and credit purchases.

2. General Rule

Because Nivra Brush Studio delivers digital services instantly and consumes compute resources, purchases are generally non-refundable after successful delivery.

3. Possible Refund Cases

We may review refunds in cases such as:

  1. Duplicate billing caused by our system
  2. Extended service outage that prevents normal usage
  3. Verified billing or technical failures where no usable service was delivered

4. Request Window

Please contact us within 7 days of the charge with:

  • Account email
  • Order/transaction ID
  • Description of the issue

5. Processing

After review, approved refunds are issued to the original payment method. Processing times depend on your payment provider.

6. Contact